Return, Exchanges & Cancellations
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Returns
Most items are custom-made, personalized, or produced specifically for each customer. Therefore, returns are generally not accepted unless an incorrect or defective item has been received.
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Eligible Cases
Returns may only be considered if an incorrect item was received or the product arrives with a verified manufacturing defect.
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Cancellation
Order cancellations are accepted only before production begins. Once production has started, cancellation requests may no longer be possible.
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Need Help?
If there is an issue with your order, please contact our support team before opening a dispute so we can provide a quick and fair resolution.
